Contact Us

Get in Touch

Have a question, spotted an error, or want to share feedback? We welcome messages from our readers and aim to respond promptly to all enquiries.

How to Reach Us

Email: [email protected]

We typically respond within 48 hours on business days. During busy periods or holidays, response times may be slightly longer.

What We Can Help With

• Content updates: Notice outdated bonus terms or expired offers? Let us know and we will investigate.
• Casino suggestions: Know of a casino with great free spin offers for Canadian players that we should review?
• General questions: Confused about wagering requirements or bonus terms? We are happy to clarify.
• Business enquiries: Casino operators and marketing professionals can reach out regarding partnerships.

What We Cannot Assist With

Free Spins is an independent information resource. We do not operate any casino and cannot help with:

• Account access or password issues at any casino
• Pending withdrawals or payment disputes
• Bonus crediting problems or wagering progress
• Identity verification requests

For these concerns, please contact your casino directly using their official support channels.

Problem Gambling Resources

If you or someone you know is struggling with gambling, free support is available:

• ConnexOntario: 1-866-531-2600 (24/7)
• Responsible Gambling Council: responsiblegambling.org
• Canadian Problem Gambling Helpline: Available in most provinces